• Finance And Business 28.02.2019 Comments Off on IP Telcos Impact Services Revenues PDF E2f0dc479

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    IP: The Telcos Fight Back v. 2: Impact on Telco Services and Revenues (Ovum Report) PDF




    by John Matthews : IP: The Telcos Fight Back v. 2: Impact on Telco Services and Revenues (Ovum Report)

    ISBN : #1902566025 | Date : 1999-02

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  • Finance And Business 27.02.2019 Comments Off on Handbook Research Services Public Government PDF 1e8003527

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    Handbook of Research on E-Services in the Public Sector: E-Government Strategies and Advancements PDF




    by Abid Thyab Al Ajeeli : Handbook of Research on E-Services in the Public Sector: E-Government Strategies and Advancements

    ISBN : #1615207899 | Date : 2010-08-31

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    PDF-924e6 | We live in an increasingly interconnected and highly sophisticated society, where the Internet has led to tremendous improvements in the efficiency and effectiveness of public services.The Handbook of Research on E-Services in the Public Sector: E-Government Strategies and Advancements illustrates how technology in e-government saves individuals significant amounts of time and money, while adding … Handbook of Research on E-Services in the Public Sector: E-Government Strategies and Advancements


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  • Finance And Business 25.02.2019 Comments Off on Media Organizations Identity Lilie Chouliaraki PDF B36d643ea

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    Media, Organizations and Identity PDF




    by Lilie Chouliaraki : Media, Organizations and Identity

    ISBN : #0230515517 | Date : 2009-12-09

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    PDF-6bd28 | The mass media, press and television have always been central in the formation of corporate identity and the promotion of business image and reputation. This volume provides a new perspective into the interrelationships between media and organizations across three dimensions: Media as Business, Media in business and Business in the media…. Media, Organizations and Identity


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  • Finance And Business 25.02.2019 Comments Off on Managing Commerce Business Second Cpg Other PDF Bf836cad8

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    Managing Your E-Commerce Business, Second Edition (Cpg-Other) PDF




    by Brenda Kienan : Managing Your E-Commerce Business, Second Edition (Cpg-Other)

    ISBN : #0735612757 | Date : 2001-05-04

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    PDF-cacc3 | Intended as a business guide rather than a technical reference, this book offers advice on starting and operating a small business on the internet, using Microsoft technology. It covers matters such as the planning of a site, the uses of a database and transaction-processing system, the hiring of a Web developer, on-line brand-building strategies, trademark protection, budgeting, and customer serv… Managing Your E-Commerce Business, Second Edition (Cpg-Other)


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  • Finance And Business 25.02.2019 Comments Off on IReach How Market Your Outreach PDF D441773d0

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    by Dr. Ray Hampton : iReach: How to Market Your Outreach

    ISBN : #0979767903 | Date : 2015-06-09

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    PDF-90f09 | Inside you will discover the following key principles that will enhance your knowledge by investing in this life-changing book. Exposure Creates Expansion Think Outside the Box Work Smarter and not Harder Your Assignment is Greater than Your Attack Learn Effective Methodologies and Methods for Outreach Five Steps to Outreach Potential Outreach Barriers Partnering Networking The Four “P” Mark… iReach: How to Market Your Outreach


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  • Finance And Business 23.02.2019 Comments Off on Uncommon Practice People Deliver Experience PDF 41c09db6c

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    Uncommon Practice: People who deliver a great brand experience PDF




    by Shaun Smith : Uncommon Practice: People who deliver a great brand experience

    ISBN : #0273659367 | Date : 2002-07-10

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    PDF-ddbd9 | In an increasingly crowded market place, there are certain companies that really stand out from their competitors – companies like Tesco, PizzaExpress, Amazon.com, Virgin, easyGroup, First Direct, Harley Davidson, Krispy Kreme and Pret A Manger. Uncommon Practice – People who deliver a great brand experience, a new book by Interbrand and Forum, demonstrates, through interviews with key executives … Uncommon Practice: People who deliver a great brand experience


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  • Finance And Business 23.02.2019 Comments Off on Complaints Follow Up Register Complaint PDF A8aec6b8b

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    Complaints & Follow Up Register: Organize Complaints Received In Our Book, List, Log, Register, Complaint Form | Follow Up Actions To Increase … Journal (Customer Service) (Volume 10) PDF




    by Everyday Planner Notebooks : Complaints & Follow Up Register: Organize Complaints Received In Our Book, List, Log, Register, Complaint Form | Follow Up Actions To Increase … Journal (Customer Service) (Volume 10)

    ISBN : #1548473596 | Date : 2017-06-30

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    PDF-0c750 | Order one of our durable project notebooks today to help keep all customer complaints or suggestions organised.SIZE: 21.59 x 27.94 cm PaperbackINTERIOR:103 Pages which includeCompany Details PageCompany Complaints ProceduresComplaint Log Template with Follow Up Sections, Comments and Authorisation Signature…. Complaints & Follow Up Register: Organize Complaints Received In Our Book, List, Log, Register, Complaint Form | Follow Up Actions To Increase … Journal (Customer Service) (Volume 10)


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  • Finance And Business 22.02.2019 Comments Off on Common Sense Customer Service Experience PDF 41a929633

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    Common Sense Customer Service: Improve Your Job Skills & Provide A Great Customer Experience PDF




    by Victoria Wells : Common Sense Customer Service: Improve Your Job Skills & Provide A Great Customer Experience

    ISBN : #1482746158 | Date : 2013-03-12

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    PDF-a83c7 | A Must Have Resource For Anyone In The Customer Service Field For Job Seekers Common Sense Customer Service helps job seekers that are looking for a career in customer service. This book gives them a good grounding in what is involved in delivering truly excellent customer service. It also explains how being an amazing customer service representatives benefits themselves, the customer and the comp… Common Sense Customer Service: Improve Your Job Skills & Provide A Great Customer Experience


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  • Finance And Business 21.02.2019 Comments Off on Customer Satisfaction Guaranteed Approach Relationship PDF Cc7622c19

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    Customer Satisfaction Guaranteed: A New Approach to Customer Service, Bedside Manner and Relationship Ease PDF




    by Robert Kausen : Customer Satisfaction Guaranteed: A New Approach to Customer Service, Bedside Manner and Relationship Ease

    ISBN : #0945787553 | Date : 1989-02

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    PDF-7884c | This practical book, now in it’s fourth printing, is a perfect introduction to a profound understanding about people, relationships, and service. Kausen’s light and pragmatic style makes easy reading without losing the deep impact. It is filled with delightful and amusing vignettes that demonstrate the direct connection between state of mind, our moment-to-moment experience, and our capacities to … Customer Satisfaction Guaranteed: A New Approach to Customer Service, Bedside Manner and Relationship Ease


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  • Finance And Business 21.02.2019 Comments Off on Guide Customer Service Skills Professional PDF 75f160405

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    A Guide to Customer Service Skills for the Help Desk Professional PDF




    by Donna Knapp : A Guide to Customer Service Skills for the Help Desk Professional

    ISBN : #0760072620 | Date : 1999-11-16

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    PDF-06c38 | This book is designed to provide individuals interested in the field of technical customer support a guide to the “soft skills” and the “self-management skills” needed to deliver excellent customer support at the help desk. It provides the reader with a better understanding of what a career in customer support would entail with strong real-world computer support examples, case studies, and exercis… A Guide to Customer Service Skills for the Help Desk Professional


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